Candescent SoftBase LLC offers a secure web site for technical support. Customers who have a username and password may log on to their own portal page to access product downloads, manuals, submit technical support requests, retrieve product passwords, and more.
Please use the Customer Login to access SoftBase technical support.
Customers who have a maintenance contract can receive unlimited email or telephone support from SoftBase. If you need support but do not have a customer login, please email firstname.lastname@example.org.
Available 24 hours, 7 days a week
North America: 1-800-669-7076