Fresche Quadrant Software BCD Software SoftBase NetLert ExcelSystems Software Development

Technical Support

Candescent SoftBase LLC offers a secure web site for technical support. Customers who have a username and password may log on to their own portal page to access product downloads, manuals, submit technical support requests, retrieve product passwords, and more.

Please use the Customer Login to access SoftBase technical support.

Customers who have a maintenance contract can receive unlimited email or telephone support from SoftBase. If you need support but do not have a customer login, please email support@softbase.com.


Phone Support

Available 24 hours, 7 days a week
North America: 1-800-669-7076
International: 1-828-670-9900